PRIVACY POLICY

Privacy Policy Effective from June 23, 2024
We at FlowGleam respect and prioritize our customers' privacy. This Privacy Policy describes the types of personal information we collect, how we use it, with whom we share it, and the choices available to users of our website.

INFORMATION WE COLLECT

The types of personal information we collect from users of our Site include, but are not limited to, the following:

Contact Information: Name, postal address, phone number, and email address.

Login Credentials: For website access.

Payment Information: Card payment details etc.

Purchase and Transaction Information: Including serial numbers for registration.

Additional Information: Provided through live chat or other interactions.

When you use our Site, we may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons and JavaScript.

Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Site may use cookies (such as HTTP cookies) and other types of local storage (such as browser-based or plugin-based local storage). Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable them. Please note, however, that without cookies accepted, you may not be able to use all of the features of our Site or other websites and online services.

In conjunction with gathering information through cookies, our web servers may log information such as your device type, operating system type, browser type, domain and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs also may record information such as the address of the web page that referred you to our Site and the IP address of the device you used to connect to the Internet. They may also log information about your interaction with the Site, such as the pages you visit on the site. To control which web servers collect information by automated means, we may place tags known generally as “web beacons” on our web pages. “web beacons” are small files that link web pages to particular web servers and their cookies. We may also send instructions to your device using JavaScript or other computer languages to gather the sort of information described above and other details about your interactions within the Site. We may use third-party web analytics services on our Site, such as those of Google Analytics, Adobe Omniture and Channel Intelligence. These service providers help us analyze how users engage and use the Site. The information collected for this purpose (including your IP address or other information collected by automated means) will be disclosed to or collected directly by these service providers. We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart, and this information is used to determine when to send cart reminder messages via SMS. To learn more about opting out of these providers activities, click the relevant link below:

Some web browsers and devices permit you to broadcast a preference that you do not wish to be “tracked” online. At the moment, we do not modify your experience based upon whether such a signal is broadcast.

The Information we collected was last updated on June 23, 2024.

HOW WE USE THE INFORMATION

Provide products and services
Create and manage your account
Process your payment
Send you catalogs and promotional materials
Communicate with you and administer participation in events, offers, surveys, and market research
Respond to inquiries
Perform data analyses (including anonymization and aggregation of personal information)
Operate, evaluate, and improve our business (including developing and enhancing products and services)
Manage our communications
Analyze our products and services
Perform accounting, auditing, and other internal functions
Protect against, identify, and prevent fraud and other unlawful activities
Comply with and enforce legal requirements, industry standards, and policies
Use information collected through automated means to:
Customize user visits to our Site
Deliver content tailored to user interests
Manage our Site and business operations
Provide adverts about our products
Notify you of specific uses at the time of information collection
Note: Our Site does not respond to “do not track” requests from browsers

INFORMATION SHARING

We do not sell or disclose personal information, except as described in this Online Privacy Notice.
Personal information may be shared with service providers who perform services on our behalf, such as Neiman Marcus Direct.
Service providers are not authorized to use or disclose information except as necessary to perform services or comply with legal requirements.
We may share personal information with affiliates and third parties whose products or services may interest you.
Personal information may also be shared with third-party database providers for marketing and advertising.
Text messaging opt-in data and consent will not be shared with third parties.
You have the right to prevent disclosure of your information for marketing purposes by opting out.
We may disclose information if required by law, to law enforcement, or to prevent harm or fraud.
Personal information may be transferred in the event of a business sale or transfer.

YOUR RIGHTS AND CHOICES

We offer you choices regarding your personal information.
To update preferences or remove your information from our mailing lists, contact us as indicated in the How To Contact Us section.
You may request access to, correct, amend, delete, or block your personal information as allowed by your jurisdiction's laws by contacting us.
Where permitted by law, you may withdraw consent or object to the processing of your personal information at any time, and we will apply your preferences moving forward.

DATA TRANSFERS

We may transfer the personal information we collect from you through the Site to countries other than where the information was originally collected, including to the United States.
Those countries may not have the same data protection laws as the country where you initially provided the information.
When we transfer your information to other countries, we will protect that information as described in this Online Privacy Policy.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to protect the personal information you provided on the Site against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

LINKS TO OTHER WEBSITES

For your convenience and information, our Site may contain links to other websites. These linked websites operate independently from us and may have their own privacy notices or policies, which we highly recommend you review. Since these websites are not owned or controlled by us, we are not responsible for their content, usage, or privacy practices.

UPDATES TO OUR PRIVACY POLICY

This Online Privacy Notice may be revised periodically without prior notice to reflect changes in our personal information practices. Any significant updates will be announced on our Site with a prominent and clearly visible notice, indicating the date of the latest revision at the top of the notice.

HOW TO CONTACT US

If you have questions or need to update your information, please contact us at info@flowgleam.com.